Privacy Policy

Privacy Policy

Introduction

Welcome to https://lawn-care-and-landscaping.reporteev.com (hereinafter referred to as “Lawn Care & Landscaping” or “we,” “us,” or “our”). We are dedicated to maintaining the privacy and security of your personal information when you interact with our website, applications, services, and products. This Privacy Policy explains our practices regarding the collection, use, and protection of data in accordance with applicable privacy laws worldwide, including Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), Quebec Law 25, the General Data Protection Regulation (GDPR) of the European Union (EU), Brazil’s General Data Protection Law (LGPD), California’s Consumer Privacy Act (CCPA/CPRA), Colorado’s Privacy Act (CPA), Utah’s Consumer Sales Privacy Act (UCPA), Connecticut’s ConnectiCUT Data Privacy Act (CTDPA), Virginia’s Consumer Data Privacy Act (VCDPA), South Africa’s Protection of Personal Information Act (POPIA), and others.

Scope

This policy covers all aspects of our online presence, including but not limited to:

  • Our official website at https://lawn-care-and-landscaping.reporteev.com
  • All associated mobile applications and software
  • Online services and tools provided by Lawn Care & Landscaping
  • Any products or services that you access through our platform

Please note that this Privacy Policy does not extend to third-party platforms, applications, or services linked from our site, as they have their own privacy policies governing data collection and usage. We encourage you to review these policies before engaging with such external services.

Processing Activities

This policy outlines our practices when users:

  1. Utilize our applications and services as authorized users.
  2. Visit and navigate through any of our websites linked to this Privacy Statement.
  3. Communicate with us via email, phone, or text messages (SMS), including newsletters and promotional materials.

Personal Data Collection

We collect various categories of personal information to provide and improve our services. The types of data collected include:

  1. Account Information: Details required to create and manage your user account, such as name, email address, and password.
  2. Payment Information: Transaction details, payment method information, and billing addresses for processing payments.
  3. Financial Information: Data related to your financial status or transactions, including banking information (if provided for direct debit or online payments).
  4. Purchase Information: Records of products or services you have purchased from us, along with associated order numbers.
  5. Mobile Device Identifiers: Unique device IDs, IP addresses, and mobile network information for location-based services and analytics.
  6. Location Data: Geolocation data when you use our location-enabled services or provide consent for sharing your location.
  7. Feedback: Any comments, reviews, or ratings you submit to us, including contact details if provided.
  8. Social Media Information: Data from social media platforms when you choose to log in and share content through these platforms.
  9. Product Information: Details about products you view, search for, or purchase on our website.

We collect this data through various means, including:

  • User input forms and registration processes
  • Automated tracking technologies like cookies and similar devices
  • Third-party services that provide us with aggregated or de-identified data

Cookies and Similar Technologies

Lawn Care & Landscaping uses cookies and other similar technologies to enhance user experience and improve our services. Cookies can be categorized as:

  1. Strictly Necessary: These ensure basic functions of our website, such as enabling secure log-in sessions.
  2. Preferences: Customizing your user preferences and settings.
  3. Analytics: Gathering analytics data to understand how visitors interact with our site, which helps us improve its performance.

Users can manage their cookie choices through our Cookie Manager, allowing them to control non-essential cookies.

Data Retention and Deletion

We retain personal data for as long as necessary for the purposes it was collected or as required by law. The retention periods vary depending on the type of data and its use:

  • Account information and transaction records may be retained indefinitely for billing, security, and legal compliance purposes.
  • Location data and IP addresses are typically deleted after a certain period (e.g., 24 hours) unless needed for analytics or legal reasons.
  • Most other personal data will be retained for no longer than is necessary to fulfill the original purpose for which it was collected, after which it will be securely deleted or anonymized.

Your Rights and Choices

Depending on your jurisdiction, you may have certain rights regarding your personal information, including:

  • Access: The right to request access to the data we hold about you.
  • Rectification: Correcting inaccurate or incomplete personal data.
  • Erasure (Right to be Forgotten): Deleting your personal data upon request, subject to legal exceptions.
  • Restriction: Limiting our processing of your data in certain circumstances.
  • Portability: Receiving a copy of your personal data in a structured format for use with another service provider.
  • Objection: Opposing the processing of your data for specific or all purposes.
  • Non-Discrimination: The right to be free from discriminatory practices when exercising your data privacy rights.

To exercise any of these rights, please contact our Data Privacy Team at your earliest convenience using the contact details provided below.

Changes to Privacy Policy

Lawn Care & Landscaping reserves the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website, and we encourage you to review this page periodically for updates.

Contact Us

For any questions regarding this policy, requests for data access or correction, unsubscribe requests, or if you have any concerns about privacy practices, please contact us at:

We appreciate your trust in sharing your personal information with us, and we are committed to protecting it.