Privacy Policy

At https://house-sitting.reporteev.com (the Company or we), your privacy and the protection of your data are of utmost importance. This Privacy Policy details our approach to managing personal data in alignment with various privacy laws, including Canada’s PIPEDA, Quebec Law 25, the EU’s GDPR, Brazil’s LGPD, California’s CCPA/CPRA, Colorado’s CPA, Utah’s UCPA, Connecticut’s CTDPA, Virginia’s VCDPA, South Africa’s POPIA, and others.

This policy applies to all interactions with our website, applications, services, and products at https://house-sitting.reporteev.com. Please be aware that this privacy policy does not apply to data processed by third-party platforms, applications, products, or services you may access through links on our platform, each of which has its own privacy policies.

Our privacy policy covers the following processing activities:

  • Using our applications and services as a registered user
  • Visiting any of our websites that fall under this Privacy Statement
  • Engaging with communications from us, including newsletters, emails, calls, or text messages/SMS

We collect various types of personal data to provide and improve our services. This can include:

  • Account details necessary for user authentication
  • Payment information to process transactions
  • Financial records pertinent to billing and invoicing
  • Purchase history for service usage and improvement
  • Mobile device identifiers for app functionality and analytics
  • Location data if needed for service provision or with your consent
  • Feedback and reviews to enhance our services
  • Social media information for community engagement and support
  • Product details to tailor our offerings to your needs

We collect this information through various means, including user input during the account creation process, interactions within our apps and websites, and automated technologies like cookies. Third parties may also share personal data with us, which is subject to their privacy practices.

Our website uses cookies to enhance user experience, facilitate site functionality, and perform analytics for service improvement. These cookies are categorized into Strictly Necessary, Preference, and Analytics, each playing a specific role. Users can manage their cookie preferences through our dedicated Cookie Manager.

We retain personal data only as long as necessary to fulfill the purposes for which it was collected or to comply with legal requirements. Once no longer needed, we take steps to delete or anonymize the data in our possession.

To safeguard your personal data, we implement organizational and technical measures designed to protect against unauthorized access, alteration, or destruction of personal data under our control. This includes the use of encrypted communication channels and partnering with secure third-party processors.

We recognize the importance of protecting children’s privacy. Our services are not intended for, nor do we knowingly collect personal data from, individuals under 18 years of age without parental consent or as permitted by applicable law.

Our users have rights regarding their personal data, which may include:

  • Accessing the personal data we hold about you
  • Requesting the correction of inaccurate or incomplete personal data
  • Asking for your personal data to be deleted or limited in how we use it
  • Receiving a copy of your personal data in a structured and commonly used format
  • Objecting to our use of your personal data
  • Withdrawing consent at any time, where relevant
  • Filing an appeal or complaint with the appropriate regulatory body

These rights may be subject to limitations or conditions prescribed by applicable law. To exercise these rights, please reach out to our privacy team.

We reserve the right to update this Privacy Policy from time to time. Any changes will be posted on our website for your review.

For any inquiries, unsubscribe requests, or data-related questions, please contact our privacy team at [email protected] or by mail to the address provided on our website.