At the website associated with our elderly companion services, which operates under the domain https://elderly-companion-services.reporteev.com (hereafter referred to as ‘the Company’ or ‘we’), your privacy and the protection of your data are of utmost importance. This Privacy Policy is crafted to inform you about how we manage the collection, storage, access, and processing of personal data in a manner compliant with various global privacy regulations such as Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), Quebec Law 25, the European Union’s General Data Protection Regulation (GDPR), Brazil’s Lei Geral de Proteção de Dados Pessoais Alem da Vida Privada (LGPD), California’s California Consumer Privacy Act (CCPA) and its successor, the California Privacy Rights Act (CPRA), Colorado’s Colorado Privacy Act (CPA), Utah’s Utah Consumer Privacy Act (UCPA), Connecticut’s Connecticut Data Privacy Act (CTDPA), Virginia’s Consumer Data Protection Act (VCDPA), South Africa’s Protection of Personal Information Act (POPIA), and others.
This policy encompasses all aspects of our website, applications, services, and products. It is important to be aware that this privacy policy does not apply to external platforms, applications, products, or services you may access through links on our platform, each of which has its own privacy policies.
Our privacy policy covers interactions with our applications and services when you are an authorized user, visit our websites associated with this Privacy Statement, or interact with us through communications like newsletters, emails, calls, or text messages/SMS. As part of these interactions, we collect a variety of personal data, including but not limited to:
- Account Information
- Payment Information
- Financial Information
- Purchase Information
- Mobile Device Identifiers
- Location Data
- Feedback
- Social Media Information
- Product Information
This data is collected through various means such as user input, interactions with our services, and automated technologies like cookies and tracking mechanisms. Additionally, we may receive personal data from third parties, which is subject to their privacy policies.
We use cookies on our website to enhance user experience and for analytics purposes. These cookies are categorized into Strictly Necessary, Preference, and Analytics, each serving a specific role in optimizing your visit. Users have the option to manage their cookie preferences via our Cookie Manager tool.
We retain personal data for as long as necessary to fulfill the purpose for which it was collected or as required by law. Once the purpose is fulfilled or the retention period has expired, we take steps to delete or anonymize the data in a secure manner.
To safeguard your personal data, we implement organizational and security measures designed to protect your information against unauthorized access and disclosure. We ensure that data processors adhere to high standards of security and confidentiality as well.
We recognize the importance of children’s privacy and do not knowingly collect personal data from individuals under the age of 18. Parents or guardians who are concerned about the transfer of such information should contact our privacy team immediately.
As a data subject, you have rights that may include accessing, rectifying, erasing, restricting processing, requesting data portability, objecting to certain types of processing, and the right to non-discrimination. If you wish to exercise any of these rights or have questions about our privacy practices, please reach out to our privacy team via email at [email protected] or through written correspondence to our address as provided on our website.
We reserve the right to update this Privacy Policy from time to time to reflect changes in our data handling practices or legal requirements. Any changes will be posted on our website, and we encourage you to review the policy regularly for any updates.
For any inquiries, unsubscribe requests, or data-related concerns, please feel free to contact us through the channels provided in this Privacy Policy. Our team is committed to assisting you with your privacy matters.