Privacy Policy

Privacy Policy

Introduction

Welcome to https://pet-sitting-new-braunfels.reporteev.com (hereafter referred to as “our website” or “we”). We are committed to maintaining a transparent and secure environment for our users, ensuring their privacy and the protection of their personal data. This Privacy Policy details how we collect, utilize, and safeguard your information in accordance with various international privacy laws and regulations, including but not limited to PIPEDA (Canada), Quebec Law 25, GDPR (EU), LGPD (Brazil), CCPA/CPRA (California), CPA (Colorado), UCPA (Utah), CTDPA (Connecticut), VCDPA (Virginia), POPIA (South Africa), and more.

Scope

This policy covers all aspects of our website, applications, services, and products offered under the brand name https://pet-sitting-new-braunfels. It’s important to understand that this privacy statement does not extend to external platforms, applications, or services accessed through links on our site. These third-party entities have their own privacy policies, and we encourage you to review them before using such services.

Processing Activities

This policy outlines our practices when users:

  1. Utilize our applications and services as authorized users.
  2. Visit any of our websites linked to this Privacy Policy.
  3. Engage with us through communications like newsletters, emails, phone calls, or text messages.

Personal Data Collection

We collect various categories of personal data, which include:

  1. Account Information: Details related to your user account creation and management.
  2. Payment Information: Transaction-related data for processing payments and managing billing.
  3. Financial Information: This may include bank account details or financial records required for specific services.
  4. Purchase Information: Data regarding products or services purchased from us, including order history and preferences.
  5. Mobile Device Identifiers: Unique identifiers associated with your mobile device when using our mobile applications.
  6. Location Data: Information about your geographical location when you interact with our services on a map or during delivery services.
  7. Feedback: Your reviews, ratings, comments, and suggestions to improve our products and services.
  8. Social Media Information: Details obtained from social media platforms when you choose to connect with us through such channels.
  9. Product Information: Data about the products you browse, view, or purchase on our website.

We gather this data through various means: user input forms, account registration, interactions with our applications and websites, automated tracking technologies (like cookies), and information provided by third parties.

Cookies

We employ cookies to enhance your experience when using our website and services. Cookies are small text files stored on your device that serve multiple purposes:

  • Strictly Necessary: These ensure basic functions of our website, such as secure login and session management.
  • Preference: They remember settings you’ve chosen for a personalized experience.
  • Analytics: Used to gather statistics about how visitors use our site, helping us improve its performance and content.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which types of cookies are accepted.

Retention and Deletion

The duration for which we retain personal data depends on the purpose it was collected for. We adhere to legal requirements regarding data retention periods and will delete or anonymize your information once these purposes have been met. Our data retention policies vary based on jurisdiction and the nature of the data.

Security Measures

We take robust security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These include:

  • Implementing encryption for secure communication and data storage.
  • Engaging reputable third-party processors who adhere to strict security standards.
  • Regularly auditing our systems and processes to identify and mitigate potential risks.

Children’s Privacy

We do not knowingly collect personal data from children under the age of 18. Our services are designed for a general audience, and we comply with applicable laws regarding child data protection.

Your Rights

Depending on your jurisdiction, you may have certain rights concerning your personal data, including:

  • Access to your information and its accuracy.
  • Requesting corrections or deletions of your data.
  • Restricting the processing of your data in specific circumstances.
  • Data portability, allowing you to transfer your data to another controller.
  • Objection to how we use your data, including for marketing purposes.
  • The right not to be subject to automated decision-making processes.
  • Filing appeals or complaints with our privacy team regarding data processing activities.

To exercise these rights, please contact our Data Protection Officer at the email address provided below. We will respond to your requests within a reasonable timeframe.

Changes to Policy

We reserve the right to update and modify this Privacy Policy at any time. Any changes will be effectively communicated through notifications on our website or by directly reaching out to users who have provided their contact information.

Contact Information

For privacy-related inquiries, unsubscribe requests, or questions regarding your data, please contact us:

We appreciate your trust in our services, and this Privacy Policy demonstrates our commitment to protecting your privacy throughout your interaction with https://pet-sitting-new-braunfels.com.