At https://home-repair-and-maintenance.reporteev.com (hereinafter referred to as ‘the Company’ or ‘we’), your privacy and data protection are of utmost importance. Our Privacy Policy is designed to inform you about how we handle personal data, in adherence with various international privacy laws such as Canada’s PIPEDA, Quebec Law 25, the EU’s GDPR, Brazil’s LGPD, California’s CCPA/CPRA, Colorado’s CPA, Utah’s UCPA, Connecticut’s CTDPA, Virginia’s VCDPA, South Africa’s POPIA, and others.
This policy is applicable to all interactions with our website, applications, services, and products. Please note that this Privacy Policy does not apply to external platforms, applications, products, or services that you may access through links on our site, each with their own privacy policies.
Our processing activities cover various scenarios where you might interact with us:
- Using our applications and services as a user
- Visiting our websites that reference this Privacy Statement
- Engaging with communications from us, including newsletters, emails, calls, or text messages/SMS
We collect a range of personal data to facilitate our services. This includes but is not limited to:
- Account information for user identification and management
- Payment details to process transactions securely
- Financial records related to your interactions with us
- Purchase history to provide personalized services and support
- Mobile device identifiers for enhanced security and user experience
- Location data to offer location-based services where applicable
- Feedback you provide to help us improve our offerings
- Social media information if you choose to link your accounts
- Product information to assist with warranty, service, or support
This data is collected through various means: direct user input, interactions with our platform, and through automated technologies such as cookies. We also receive data from third parties in accordance with their privacy policies.
Our website uses cookies to ensure functionality, optimize performance, and enhance your experience. These cookies are categorized into Strictly Necessary, Preference, and Analytics, each playing a specific role. You have the option to manage your cookie preferences using our dedicated Cookie Manager tool.
We maintain data for as long as it is necessary to fulfill the purposes for which it was collected or as required by law. Upon completion of these purposes and in compliance with legal requirements, we take appropriate measures to delete or anonymize your personal data.
To safeguard your personal data, we implement organizational and technical security measures. These include encrypted communication channels and partnerships with secure third-party processors.
We recognize the importance of protecting children’s privacy. Our services are not intended for users under 18 years of age, and we do not knowingly collect data from children in this age group.
As a user, you have several rights regarding your personal data, depending on your jurisdiction. These rights include accessing, rectifying, deleting, restricting the processing of, transferring, objecting to certain processing activities, non-discrimination, filing appeals or complaints, and withdrawing consent at any time. To exercise these rights, please reach out to our privacy team.
Our Privacy Policy is subject to change. Any updates will be communicated through announcements on our website.
Should you have any inquiries, wish to unsubscribe from our communications, or need assistance with data-related matters, please contact our privacy team at [email protected] or by mail to the address provided on our website.